Remember the a la Mode

FAQ

Q: How do I register?
A: Registering for the Convention is easy with our online registration process. You are given the option to pay by credit card or by check, but registrations paid by check are not processed until the check is received.
Q: What does my Convention fee cover?
A. The Convention fee covers all activities listed on the agenda. Tour packages, the Extra Day Event and the Social Butterfly Soiree are available at an additional cost. For Convention attendees the following meals are included: breakfast and dinner on Friday, breakfast and off-site dinner event on Saturday.
Q: What are the parking rates at the hotel?
A: Overnight self-parking rate for Members attending the RHS Convention is $7 per day, per vehicle.
Q: What about Red Hatters with disabilities?
A: The staff at the Marriott Rivercenter is committed to ensuring that they meet and exceed all of the requirements for the Americans with Disabilities Act. The hotel staff is trained to accommodate guests with special needs, so that all guests, including those with disabilities, are able to have an enjoyable and safe stay. At the Marriott Rivercenter, they want to make sure all their guests are able to take advantage of every activity the hotel has to offer. For more information, please call the general manager of the hotel.
Q: Do I have to stay at the host hotel for The Red Hat Society Convention?
A: It is highly recommended that you stay at the host hotel for a more complete Convention experience, but it is not required.
Q: What if I need to cancel my Convention registration?
A: Registrations may be cancelled until May 25, 2016 for a full refund of your registration fee, minus a $50 processing fee. Please click here to read our registration and cancellation policies. IMPORTANT: The Red Hat Society is not responsible for refunds of any fees or expenses outside of the Convention registration fee. Refunds for hotel reservations need to be handled through the hotel and are subject to those hotel's refund policies. All other refunds are subject to the refund policies of the companies involved, including but not limited to airfare, transportation, car rentals, etc.
Q: Will there be merchandise for sale at the Convention?
A: Yes, the Hat District will be at the San Antonio Marriott Rivercenter in the Grand Ballroom Thursday through Saturday.
Q: Can my husband/male companion attend the Convention events?
A: No, however, they may certainly stay in the hotel and spend time with you when you are not at Convention events.
Q: How does the Payment plan work?

A: The Red Hat Society now offers a Payment Plan option to split the Event Registration Fee for REMEMBER THE A LA MODE! in SAN ANTONIO, TEXAS (“Event”) over multiple months.

How it works:

  • The Payment Plan option allows Members to take the cost of registration and split it into equal monthly installments.
  • Members who opt for the Payment Plan must pay a nonrefundable Payment Plan Processing Fee of $50 with the first installment.
  • Members have the option to choose to have payments processed on either the 10th or the 20th of each month. Each subsequent payment shall be processed on that same day every following month until the payments are complete.
  • The last installment must be processed no later than July, 2016.
  • Members may pay the remaining balance early.
  • Members can choose to pay with a credit card, debit card, or by check. Please make checks payable to “The Red Hat Society” and send to:

    The Red Hat Society, Inc.
    431 S. Acacia Avenue
    Fullerton, CA 92831
     
  • To select the Payment Plan option, please register on our website at Redhatsociety.com and choose the “Pay by Check option,” then contact Hatquarters at (714) 888-8116 to sign up for the Payment Plan within 15 days of registration.

Payment Plan Policies
You hereby acknowledge that you have read, understand, and agree to the above and following terms and conditions. You understand that you are responsible for the payment of the full price of the Event registration plus the cost of the nonrefundable Payment Plan Processing Fee. You further understand that you can, at any time, pay for the order in full and/or accelerate the payment schedule. Registration must be paid in full by July 2016.

In the event of non-payment, cancellation, or decline of your credit card or debit card, you understand that your registration may be cancelled. On these terms of cancellation, all refunds issued shall be subject to all terms in our official cancellation schedule below.

  • For all cancellations received by May 25, 2016, a $50 Cancellation Fee is assessed
  • Cancellations after May 25, 2016 will forfeit 50% of their Event Registration Fee
  • Cancellations after June 23, 2016 will forfeit 75% of their Event Registration Fee
  • Cancellations after July 25, 2016 will forfeit 100% of their Event Registration Fee