Payments, Policies & Procedures

20% Deposit is due at the time of booking
Final Payment due:  Jan. 10, 2018

Registration and Cancellation per person: Those registering by check must send in your payment within 15 days of registering or you will lose your reservation.  Ensure you have all parties’ information ready to share at the time of booking. 

Refund/Cancellation Fees

**All cancellations must be in writing via email to Nancy@RoyalSplendor.com or by US mail sent to Royal Splendor, 5145 Ocean Bluff Ct., Seaside, CA 93955.  Cancellations by phone will not be accepted.

  • All Cancellations received by January 10, 2018 will be assessed a $50 processing fee. 
  • Cancellations after February 17, 2018 will forfeit 50% of their Birthday Cruise fee. 
  • Cancellations after March 17, 2018 will forfeit 75% of their Birthday Cruise fee. 
  • Cancellations after March 31, 2018 will forfeit 100% of their Birthday Cruise fee. 

Shore Excursions/Tours 

  • Balance is due January 10, 2018.  
  • All cancellations received by January 10, 2018 will be assessed a $50.00 processing fee.  
  • Cancellations after February 1, 2018 will forfeit 100% of their shore excursion fees.

Payment Plans

Royal Splendor is delighted to offer RHS Members a payment plan option.  There is a $50 non-refundable, handling fee for this request and independent of the cancellation fee, should you choose to cancel your reservation or be cancelled due to non-payment.   Payments are structured monthly and the monthly amount is based on the remaining months until final payment date of January 10th, 2018.  Payments will ONLY be processed on the 15th of each month.  If the 15th falls on a Friday, Saturday or Sunday the funds will debited on the following Monday.  All registrations must be paid in full by January 10th, 2018.

Please remember the following are your responsibilities:  

  • The funds must to be in your account on the 15th of each month.  If you do not have the funds on the 15th we will not notify you but we will process a double payment the following month.  If they once again are not available you will be given the option to pay in full or be cancelled. 
  • If your credit card number changes for any reason it is your responsibility to notify us.  If you don’t contact us with new credit card information within 2 months you will be given the option to pay in full or be cancelled.
  • If you are paying by check, the check must reach Royal Splendor Travel by the 15th of each month.  
  • If you do not send a check for 2 consecutive months you will be given the option to pay in full or be cancelled.

No-Shows / Late Arrivals / Early Departures 

Birthday Cruise registrants who are not checked in with a Royal Splendor team member on their confirmed registration date at the location designated in their confirmation email will be considered a (no-show) non-refundable cancellation. 

Questions? Contact Our Tour Host, Royal Splendor Travel

If you have any further questions regarding the Birthday Cruise, please refer those directly to The Red Hat Society’s tour host, Royal Splendor Travel by emailing Nancy at Nancy@RoyalSplendor.com or call her at 1-866-212-9983.

Royal Splendor
 5145 Ocean Bluff Ct.
Seaside, CA 93955 
www.RoyalSplendor.com