Frequently Asked Questions

Registering for the Convention is easy with our online registration process. You are given the option to pay by credit card or by check, but registrations paid by check are not processed until the check is received.
The Convention fee covers all activities listed on the agenda. Tour packages, the Extra Day Event and the Social Butterfly Social are available at an additional cost. For Convention attendees the following meals are included: breakfast on Friday and Saturday, and dinner event on Saturday.
Discounted, overnight parking for one vehicle per room is $35 per night. This rate is subject to change without notice and should be confirmed at the time of check-in.
The staff at the New Orleans Marriott is committed to ensuring that they meet and exceed all of the requirements for the Americans with Disabilities Act. The hotel staff is trained to accommodate guests with special needs, so that all guests, including those with disabilities, are able to have an enjoyable and safe stay. At the New Orleans Marriott, they want to make sure all their guests are able to take advantage of every activity the hotel has to offer. For more information, please call the general manager of the hotel.
It is highly recommended that you stay at the host hotel for a more complete Convention experience, but it is not required.
Registrations may be cancelled until May 1, 2018 for a full refund of your registration fee, minus a $50 processing fee.

IMPORTANT: The Red Hat Society is not responsible for refunds of any fees or expenses outside of the Convention registration fee. Refunds for hotel reservations need to be handled through the hotel and are subject to those hotel's refund policies. All other refunds are subject to the refund policies of the companies involved, including but not limited to airfare, transportation, car rentals, etc.
Yes, the Hat District will be at the New Orleans Marriott in the Preservation Hall from Thursday to Saturday.
No, however, they may certainly stay in the hotel and spend time with you when you are not at Convention events.